For personal service - 1-800-738-2265
24 hr voice response - 1-800-520-2265
Open a New Account OnlineReceive near real-time alerts about your debit card activity. You may set custom alerts to be sent to your mobile phone and email address. Make changes to your selections at any time.
Is this service safe and secure?
Yes. Our first priority is to protect your personal information. If you receive a text message asking for your account numbers or any personal information, please do not respond. Instead call First American Bank’s Security Department at 1-800-738-2265.
How long should it take to receive an alert?
Typically, responses arrive within one minute, but timing may vary. You may experience delays or failures in delivery of an alert because of any of the following circumstances: (1) merchant delay in processing a transaction; (2) delays and/or failures attributable to network operators and telecommunications providers; (3) if your mobile device is off or out of operating range of a carrier with an appropriate signal for SMS and/or data services; (4) a variety of other wireless service and coverage conditions; (5) active or passive filtering of e-mail messages; and (6) insufficient space in the email account that is to receive email messages
Update your preferences online, anywhere, anytime through this cardholder website. Request new alerts or make changes to existing preferences that can help you manage your card.
Contact us with any questions you may have. Send us an email and we will get back to you as soon as possible with the answers you need.
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